Privacy Policy

1. Who We Are

This Privacy Policy explains how we, Jacqui Black – Author, collect and use your personal data when you interact with our website:

www.jacquiblack.uk

For the purposes of the EU General Data Protection Regulation (GDPR), we are the ‘data controller’, which means we are responsible for deciding how your personal data is used.

Contact details:

Email: [email protected]
Postal Address:  61 Bridge Street, Kington, United Kingdom, HR5 3DJ

If you have any questions, please don’t hesitate to get in touch.


2. What Data We Collect

We collect and process your personal data only when necessary and when you provide it to us or interact with our website.

a. Data you provide directly:

  • Email address – when signing up for updates or downloads
  • Name and billing information – when purchasing a product
  • Any other information you voluntarily provide, e.g. via email or contact forms

b. Data collected automatically:

  • Browser type and operating system
  • Your Internet Service Provider’s domain name
  • IP address and device information (anonymised)
  • Cookies – small data files used for website functionality, performance and marketing

For more information, please see our separate Cookie Policy.


3. How and Why We Use Your Data

We only use your personal data where there is a lawful basis under GDPR. The most common reasons are:

Purpose of ProcessingType of DataLegal Basis
To send you updates and offers (if you opt in)Email addressConsent
To fulfil orders or provide productsName, email, addressContract
To respond to questions or messagesEmail, nameLegitimate interest
To improve the websiteTechnical data, cookiesLegitimate interest
To comply with legal obligationsBilling and order historyLegal obligation

You can withdraw your consent at any time by contacting us at [email protected] or clicking “unsubscribe” in any email.


4. Sharing Your Data

We do not sell your data. However, we may share it with trusted service providers who help us run this website and deliver services to you (e.g. email marketing platforms, payment processors, or delivery services).

Some of these providers may process data outside the European Economic Area (EEA) (for example, if we use platforms like Mailchimp or Facebook Ads). Where this happens, we ensure your data is protected using Standard Contractual Clauses or other approved safeguards.


5. How We Protect Your Data

We take your privacy seriously. We use a combination of technical, physical and administrative safeguards to protect your personal data from unauthorised access, loss, misuse or disclosure.

Examples include:

  • Secure servers and website encryption
  • Strong passwords and access controls
  • Only collecting the minimum data necessary

6. How Long We Keep Your Data

We only retain your personal data for as long as necessary for the purposes it was collected, including to comply with legal, accounting, or reporting requirements.

Examples:

  • Mailing list data: until you unsubscribe
  • Purchase data: typically retained for six years for tax purposes

We review stored data regularly and delete or anonymise what is no longer required.


7. Children’s Privacy

This website is not intended for children under the age of 16. We do not knowingly collect or store data from anyone under that age. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.


8. Your Rights Under GDPR

You have several legal rights regarding your personal data. You can ask us at any time to:

  • 🔍 See what data we hold about you
  • 📝 Correct or update your data
  • 🗑️ Request deletion of your data
  • ⛔ Object to how we’re using your data
  • 🧯 Ask us to limit or pause data processing
  • 🧾 Request a copy of your data (data portability)
  • ❌ Withdraw your consent (where applicable)

Simply email [email protected] to exercise your rights.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local supervisory authority if you believe your data is being mishandled.

For more information: www.ico.org.uk


9. Changes to This Policy

We review our privacy practices regularly. This policy may be updated from time to time. When changes are made, we’ll post the revised version here and update the effective date.

We encourage you to check this page occasionally to ensure you’re happy with any updates.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: [email protected]
Postal Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ